Introduction
Welcome to Sierra Expediting Inc Privacy Policy. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our website and services, you agree to the terms outlined in this policy.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Your name, phone number and email address.
- Account Information: Usernames, passwords, and other credentials used to access our services.
- Transaction Information: Details about products or services you purchase from us.
- Usage Information: Information about how you interact with our website, products, and services.
Automatically Collected Information
We may automatically collect certain information when you visit our website, including:
- Log Data: Information about your computer hardware and software, such as your IP address, browser type, domain names, access times, and referring website addresses.
- Cookies: Refer to our Cookies Policy for details on how we use cookies.
How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: To deliver the products and services you request.
- Communication: To communicate with you about your account, transactions, operational updates, and service-related notifications.
- Improving Services: To analyze and improve our services and website functionality.
- Marketing: To send you promotional information about our products and services, where permitted.
SMS Communications & Messaging Policy
If you provide your phone number to Sierra Expediting Inc, whether through our website, onboarding process, or other means of communication, you may receive SMS/text messages from us.
These messages may include, but are not limited to:
- Load opportunities and rate confirmations
- Dispatch instructions and updates
- Pickup and delivery coordination
- Account, compliance, and onboarding notifications
- Operational communications related to active or potential shipments
Message frequency may vary depending on operational activity. Standard message and data rates may apply.
You may opt out of SMS communications at any time by replying:
- STOP to unsubscribe
- HELP for assistance
Upon opting out, you may continue to receive non-SMS communications (such as phone calls or emails) necessary for business operations.
Consent to receive SMS messages is not a condition of doing business with Sierra Expediting Inc.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. This excludes trusted third parties who assist us in operating our website, conducting our business, or servicing you (including communication service providers), as long as those parties agree to keep this information confidential.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your information is stored on secured networks and is only accessible by a limited number of persons who have special access rights to such systems.
Your Choices
You have the right to access, correct, and delete your personal information. You may also opt- out of receiving promotional communications from us, including SMS messages as described above.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about our Privacy Policy, please contact us at admin@sendsierra.com.
